2020 has been a tough year for many of us, but Kiwis have proven ourselves to be a resilient bunch by doing our part to curb covid. As the year draws near to an end, we can all give ourselves a pat on the back for what we’ve achieved so far!
Like many businesses, our team at Advanced Computers & Result IT experienced many challenges from covid this year. I’m proud to congratulate the team on providing our customers with prompt essential services and active online support during lockdowns and different alert levels. To attend to our customers’ needs remotely we’ve also implemented a new smart online system that allows us to deliver our services efficiently off-site.
Our repair services team has been incredible in dealing with unprecedented challenges such as delayed overseas deliveries for parts and arranging repairs at various alert levels. As well as adapting to covid, our team has been busy with technical training to ensure they have the most forefront, up-to-date industry knowledge to assist our customers. On the administration end, we welcome three new faces Melissa, Kendall and Irene - they've been providing great support for the rest of the team.
This September, Advanced Computers North Shore office moved to a new premise at Triton Drive. So if you're based on the shore and need IT support or a repair, pop in and talk to one of our team members. Please note we will be closed from 23rd Dec for the Christmas break, and will reopen again on 7th Jan.
Last but not least, I would like to express my sincere gratitude to our valued customers. Over 70% of our customers have returned for more services or passed on referrals. On behalf of the team at Advanced Computers and Result IT, thank you for your support! We wish you a relaxing and safe Christmas, and a happy new year!
Nancy Zhang
Operation Manager
Gartner Top Strategic Technology Trends for 2021
As we look towards the new year, we're also discovering how the pandemic has reshaped the tech world. Recently, Gartner, Inc. announced its top nine strategic technology trends for 2021. We find their analysis quite insightful! Read their nine trends here.
