The challenge
The company had yet to set up global connection network to achieve efficient locker management. The company at this stage could not review reports from their locker systems that are installed overseas. The costs and labour involved to generate these reports on a regular basis was prohibitive.
The solution
Result IT utilised the latest remote access technology, set up at each locker site, creating a managed online solution to monitor worldwide locker installations 24/7 without hassle.
The comprehensive remote access technology supplied also allows the business to generate instant locker reports, unlock passwords, diagnose problems, fix locker faults and rectify any issues within minutes.
Result IT has also helped set up cloud solutions for the business allowing for company data sharing, email management and data backup. The business can now also access their worldwide office systems via smart phones, replying to emails between smart phones and office computers. This solution also allows for the sharing of service calendars from different locations and devices.
The results
After adopting these solutions, the business operational costs have dropped 20% within 3 months. The business performance has improved with the implementation of these technology solutions which is still on-going with the company.
What Lockers.Com Pty Ltd had to say…
“Our company is very impressed that the technology solutions from Result IT, which have proven to dramatically improve business performance and growth and given us great cost savings. The delivery of the mobility idea which the cloud solution has delivered has been a great step forward.”
Steve Butler, Managing Director of Lockers.Com Pty Ltd